


The Definitive Guide to Responding to Online Customer Complaints
Interacting with customers online can often present a unique set of challenges. Because you likely will not have the opportunity to speak to these customers face to face, it can be very easy for your message to get lost in translation. Knowing how to handle online...
Our Team’s Favorite Kansas City Small Businesses
With Small Business Saturday coming up on November 24, we wanted to find a way to celebrate the exciting and rapidly growing Kansas City small business community. At Capital Collaboration, each member of our team has a passion for helping and supporting entrepreneurs...
7 Traps All Entrepreneurs Fall Into (But You Don’t Need To)
Unfortunately there’s no Holy Grail of business ownership; a goblet, that upon taking a sip, you’re bestowed with all of the information necessary to run a thriving enterprise. Many times running a business can feel like quite the opposite; a...